Acceptable Use Policy

This Acceptable Use Policy (“AUP”) describes prohibited uses of the Leader.ai platform. Violations may result in immediate suspension or termination.

You must not use Leader.ai to:

2.1 Spam and Unsolicited Communications

• Send messages to individuals who have not given prior consent under applicable law
• Operate bulk messaging campaigns unrelated to genuine lead qualification
• Violate the Spam Act 2003 (Cth) or the Do Not Call Register Act 2006 (Cth)

2.2 Deceptive Practices

• Impersonate a licensed professional (e.g., lawyer, financial adviser, doctor)
• Make false or misleading claims about products, services, or prices
• Represent that AI-generated messages are from a human where disclosure is legally required
• Use the platform to conduct phishing, fraud, or identity theft

2.3 Harmful Content

• Promote, facilitate, or incite violence, discrimination, or illegal activity
• Distribute malware, viruses, or other harmful code via the Service
• Send content that harasses, threatens, or intimidates individuals

2.4 Regulated Industries (Additional Obligations)

• Financial services: Do not use the AI to provide personal financial advice, recommend specific investment products, or act as a substitute for AFSL/ACL licence obligations.
• Healthcare: Do not use the AI to provide medical diagnoses, treatment recommendations, or Pharmaceutical Benefits Scheme advice.
• Legal services: Do not use the AI to provide legal advice, draft legal documents, or represent that the AI output is legally binding.

2.5 Security and Infrastructure

• Probe, scan, or test the vulnerability of the Service or related systems
• Attempt to gain unauthorised access to any account or system
• Interfere with the Service's availability (e.g., denial-of-service attacks)
• Extract, scrape, or harvest data from the Service in bulk

All AI profile content, qualification questions, and knowledge base entries must:

• Be accurate and not materially misleading
• Comply with all applicable advertising and consumer protection laws
• Not make absolute guarantees of outcomes (e.g., “guaranteed results”)

Leader.ai reserves the right to monitor use of the Service for policy compliance. We may investigate suspected violations and, where confirmed, take remedial action including content removal, suspension, or termination.

To report a suspected AUP violation, email abuse@leader.ai.